Frequently Asked Questions
How Much is shipping? Shipping is a flat rate of $5.00 for 45" wide fabric or $7 for fabric over 45" wide but if you order more than $100.00 you will automatically get free shipping.
When will my order ship? Most orders ship within 1-2 days except Sunday's and holidays.
How will my order ship? Orders under 1 pound ship first class with tracking. Fabric is put in a zip bag inside of a poly mailer. Orders over 1 pound (usually over 3 yards) ship in a priority envelope or box.
When will my order arrive? We ship via USPS and the majority of my USA customers get their orders within 2-5 working days but I can't guarantee shipping times. If you want to check the status of your order go to USPS.com and put in your tracking number to find out where your package is at. We encourage all of our customers to sign up for text or email notifications if your package seems to be stuck.
My tracking info shows my package was delivered but I can't find it.
If your order arrives damaged please contact me within 48 hours and include pictures showing how you received the package and the damage to the contents of the package. This is required for me to be able to file a claim with the shipper.
I changed my mind do you accept returns? Returns are generally not accepted as I have cut them to your specifications but please contact me if there is a defect that I have missed. Approved returns are subject to a 25% restocking fee plus shipping costs.
Do you accept cancellations? As a general rule no as we ship the majority of our orders within 24 hours.
Do you ship internationally? At this time we only ship within the United States.